Privacypolicy.

1. Who we are

• Trading name: Belmont Business Solutions
• Legal owner/entity: [INSERT LEGAL NAME]
• Business address: [INSERT BUSINESS ADDRESS]
• Email: [INSERT BELMONT EMAIL]
• Telephone: [INSERT IF USED]

For the purposes of UK data-protection law, Belmont will normally be the controller of personal information collected for its own business purposes.

Where Belmont processes personal information only on behalf of a business client, for example when assisting with customer correspondence, Belmont may instead act as a processor for that client.

2. Information we may collect

Depending on how you interact with Belmont, we may collect information including:

• your name;
• business or trading name;
• job title or role;
• postal address;
• email address;
• telephone number;
• details contained in an enquiry;
• details of services you are interested in;
• quotation, booking and project information;
• invoices and payment records;
• correspondence between you and Belmont;
• information you provide when Belmont assists with a customer, supplier or B2B matter;
• photographs, video or other content supplied for a project;
• website technical information such as IP address, browser type, device information and server logs;
• cookie preferences;
• marketing preferences.

We do not normally need sensitive personal information and ask clients not to provide it unless genuinely necessary for an agreed service.

3. How we obtain information

We may obtain personal information:

• directly from you;
• through our website contact or enquiry forms;
• by email or telephone;
• when you request a quote or purchase a service;
• during meetings or business visits;
• through a referral;
• from publicly available business sources where appropriate;
• from one of our business clients where the information is required to perform work on their behalf.

4. Why we use personal information

We may use information to:

• respond to enquiries;
• provide quotations;
• arrange meetings or appointments;
• enter into and perform contracts;
• deliver Belmont services;
• communicate about projects;
• prepare photography, video, content or websites;
• assist with business correspondence;
• manage invoices and payments;
• maintain business and accounting records;
• improve our website and services;
• protect our business, website and systems;
• deal with complaints or disputes;
• comply with legal obligations;
• send business marketing where legally permitted.

5. Our lawful bases

Depending on the circumstances, Belmont may rely on:

Contract

Where information is necessary to provide a quotation, take steps requested before a contract, or perform a contract with you.

Legal obligation

Where we need information to comply with legal, tax, accounting or regulatory requirements.

Legitimate interests

Where necessary for reasonable business purposes such as:

• responding to business enquiries;
• managing client relationships;
• maintaining business records;
• improving services;
• protecting our business;
• dealing with disputes;
• appropriate B2B marketing.

Where we rely on legitimate interests, we consider whether our interests are overridden by the individual’s rights and interests.

Consent

Where consent is the appropriate basis, for example for certain optional website tracking or marketing activities.

Where we rely on consent, you may withdraw it.

6. Marketing

Belmont may occasionally contact businesses about services where permitted by applicable UK law.

We will not send marketing where consent is legally required unless that consent has been obtained.

You may ask us to stop direct marketing at any time.

We will not sell personal information to third parties for their marketing purposes.

7. Who we may share information with

We do not sell personal information.

Where reasonably necessary, information may be shared with:

• website and hosting providers;
• email and cloud-storage providers;
• payment providers;
• accountants or bookkeepers;
• IT or technical providers;
• contractors or freelancers assisting Belmont;
• printers or other suppliers where required for a project;
• professional advisers;
• regulators, courts, law-enforcement bodies or public authorities where required by law.

Any provider is given only the information reasonably required for its role.

Website hosting

Our WordPress website may be hosted using 20i Ltd infrastructure.

Where UK hosting is selected, the website will use UK-hosted infrastructure. 20i states that some of its own supporting providers may operate outside the UK, with appropriate transfer safeguards used where required.

8. International transfers

Some technology and cloud providers may process information outside the United Kingdom.

Where UK data-protection law requires safeguards for an international transfer, we will take reasonable steps to ensure an appropriate mechanism or protection is in place.

9. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, accounting or dispute-resolution requirements.

As a general guide:

• unsuccessful or general enquiries may normally be retained for up to 12 months;
• routine project information may be retained for the duration of the client relationship and for a reasonable period afterwards;
• accounting, invoice and transaction records may normally be retained for up to six years where required for tax, accounting or legal purposes;
• information relating to a dispute may be kept for longer where reasonably necessary to deal with that matter;
• marketing information may be retained until you opt out or until it is no longer reasonably required.

We may securely delete or anonymise information when it is no longer needed.

10. Security

Belmont takes reasonable technical and organisational steps to protect personal information against loss, misuse, unauthorised access or disclosure.

However, no internet, email, website or storage system can be guaranteed to be completely secure.

Clients should avoid sending unnecessary sensitive information by ordinary email.

11. Your rights

Depending on the circumstances, UK data-protection law may give you rights including the right to:

• request access to your personal information;
• ask for inaccurate information to be corrected;
• ask for information to be deleted;
• ask for processing to be restricted;
• object to certain processing;
• receive certain information in a portable format;
• withdraw consent where processing relies on consent;
• object to direct marketing.

These rights are not absolute in every situation.

To exercise a right, contact [BELMONT EMAIL].

12. Complaints

If you have a concern about how Belmont has used personal information, please contact us first so that we can try to resolve it.

You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

13. Children

Belmont’s website and business services are aimed at businesses and adults.

We do not knowingly use the website to collect personal information directly from children.

Where photographs or other content involving children are supplied as part of a client’s legitimate business project, appropriate permission remains the responsibility of the client unless Belmont expressly agrees otherwise.

14. Other websites

Our website may contain links to third-party websites.

Those websites operate independently and have their own privacy policies. Belmont is not responsible for their privacy practices.

15. Changes to this Privacy Policy

We may update this Privacy Policy when our services, suppliers or legal obligations change.

The most recent version will be published on this website with its revision date.

16. Contact

Questions about privacy can be sent to:

• Belmont Business Solutions
• [LEGAL OWNER]
• [BUSINESS ADDRESS]
• [EMAIL]